grey zipper cable knit sweater coat female lapel retro knitted cardigan gentle top

1.Express company : CAINIAO (https://global.cainiao.com)

2. free shipping (only Asian countries)

3. The package will be shipped within 7 days after purchase（generally within 3 days）. It takes 3-5 days to arrive at the destination after shipment.

There is a 15 day return policy. That means you can request a return within 15 days after receiving the project.

However, returns and exchanges must be requested within 7 days of receiving the product.

Due to quality issues, you can return the item for free. However, if the product quality is normal, you must pay for the shipping fee.

To receive a return, you must be in the same condition as the product you received, and you must not have worn or used it, and you must be in the original packaging along with the label.

To initiate a return, please contact us via website online chat or email: yesroom555@outlook.com.

If you have approved the return to request a return address, we will send you the return shipping label and instructions on how and where to send the package.It is not allowed to return goods to us without requesting a return.

If you receive damage or issues, please confirm the contents of your order. If your product is defective or damaged, or if you have received the wrong product, please contact us immediately so that we can evaluate and correct your problem.

Unfortunately, we do not allow you to return discounted items or gift cards.

The fastest way to obtain the item you want to return is to notify you separately if you accept the return and return.

If approved, the refund will be automatically processed to the original payment method within 10 working days. Please note that banks or credit card companies may take some time to process and issue refunds.

After approving the return, please contact us within 7 working days. yesroom555@outlook.com